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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Ryan Brooks

April 1, 2024

5  out of  5 rating by Daniel Ryan Brooks
"This agency was a pleasure to work with. Penny helped transfer a client from CA to AZ quick and seamlessly!"
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Darcy Gibson

January 20, 2023

5  out of  5 rating by Darcy Gibson
"Did you get the auto on mini Cooper canceled? Darcy Gibson Bjugstad"
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charles Hauck

October 16, 2022

5  out of  5 rating by charles Hauck
"I've been with this company for over 20 years.. State farm insurance is not cheap. But Michael and Susan have the very best service available. And beyond knowledgeable in the insurance industry."
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November 23, 2021

5  out of  5 rating by J B
"Been with this office for years. Wonderful staff."
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Esmeralda Cardenas

January 29, 2020

5  out of  5 rating by Esmeralda Cardenas
"Great customer service, great place"
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Mike Bracchi

July 25, 2018

1  out of  5 rating by Mike Bracchi
"Absolutely disloyal business practice. They could care less about you when you need to save money. I was a car insurance customer for over 10 years and never once filed a claim or had an accident. So that’s over $12,000 that I’ve paid them over the years. I bought a new car and expected my insurance to go up slightly. I surely didn’t expect it to go up 50%!!!!!! When I expressed my displeasure to Susan Bott, she didn’t even try to get more competitive. All she did was offer additional coverages as options. So in other words, more money. I’m not kidding. Not even an attempt. Shame on this office for taking my money for so long and not even trying to keep a loyal customer. Trust me, they’re not even close to the most competitive provider out there. Go elsewhere and you will save money. I switched today. Good riddance State Farm and Michael Bott!"
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Paul Caldwell

July 16, 2018

1  out of  5 rating by Paul Caldwell
"They were happy to take my money, but dropped me when I filed a claim to get my windshield replaced. I had been with them for around 20 years. Then after I was dropped, my homeowners policy came due for renewal and I told them not to renew it as I did not want them to have that business after causing such a fiasco over my windshield replacement. For the 20 years I had used them I had paid my homeowners premium out of pocket. Six months after telling them to cancel I get a statement of my escrow account and they did not cancel the policy, they went to the escrow account and took the premium (which they doubled since they no longer had my auto policy). When I brought this to Michael and Susan's attention they told me, "you said you were going to cancel, but did not give us a date when to cancel so we renewed it." My intention to cancel was unequivocally clear and my actions of purchasing another policy show this. Their dishonesty is very disheartening."
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E. James Bodmer

May 16, 2018

5  out of  5 rating by E. James Bodmer
"We have been with Mike Bott Agency for over 30 years. They have all of our insurance from auto to fishing boat, office space to cabin and jewelry to umbrella policies. They cover personal as well as professional concerns. We have not had many claims, but when we have they were handled quickly, efficiently and professionally. Mike Bott Agency is the full insurance package!"
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C.W. Darling

November 8, 2015

5  out of  5 rating by C.W. Darling
"Michael is an incredible person to do business with... His office team is engaging and professional as any I have ever met."
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Suzette Jones

October 22, 2015

5  out of  5 rating by Suzette Jones
"Robyn and staff are fantastic !!"
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Jennifer Cash

March 28, 2014

5  out of  5 rating by Jennifer Cash
"Love this agent and his staff! Incredibly nice and willing to work with you. Remarkable service!"
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Emily Brevoort

January 16, 2014

5  out of  5 rating by Emily Brevoort
"I have been insured with Mike Bott since 2011. I am very happy with my auto coverage and rates. Customer service is always friendly, professional, and helpful. I would highly recommend Mike to anyone shopping for insurance."
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zach stelling

January 16, 2014

5  out of  5 rating by zach stelling
"Our family has had auto insurance with State Farm for as long as I can remember and will continue to do so with offices/agents like these. Thanks for the great service and professional experience."
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January 3, 2014

5  out of  5 rating by Dan
"Easy to work with for all of my insurance needs."
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Braden Bott

December 26, 2013

5  out of  5 rating by Braden Bott
"I've been insurred with the Bott Agency since I began driving and have gotten 1st class service and rates. The staff is always courteous and helpful. B.B."
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Jenna Zupancic

October 23, 2013

5  out of  5 rating by Jenna Zupancic
"I would definitely recommend his office and I have had insurance with Mike for over 10 years. They make sure they are getting you and your family the best rates available and have outstanding customer service. -JZ"
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Craig Zupancic

October 22, 2013

5  out of  5 rating by Craig Zupancic
"They made my business insurance needs simple to understand. Now I use them for my home, auto, and business. I've been with many different insurance companies and Mike is hands down the best agent I have worked with."
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Russ Bleil

January 30, 2013

5  out of  5 rating by Russ Bleil
"I have been a customer of Michael Bott Insurance for many years – for a very good reason. I believe I get good value for my insurance dollar because, I not only get State Farm Insurance Coverage I also get personalized service whenever I need it. They have proven to be competitively priced and they do a great job with customer service, which is a dying art with the nameless, faceless internet based insurance sellers. I prefer to know my agent and to have them on speed dial."